Contact Info

423 Cornell Avon Park, US
hello@flowphoenix.com

Privacy Policy


Privacy Policy
Effective Date: 2/1/2025

FlowPhoenix (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our services. The types of information we collect include:

a. Personal Information

  • Name
  • Email address
  • Contact number
  • Payment details (processed securely via third-party payment providers)

c. Client Data

  • Credentials for APIs and webhooks provided for automation services.
  • Login information is securely stored temporarily in our private site for testing and setup purposes.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To deliver and maintain our services.
  • To process payments and manage subscriptions.
  • To communicate with you regarding project updates, invoices, and support.
  • To enhance the security and functionality of our services.
  • To comply with legal obligations.

3. How We Protect Your Information

We take the security of your data seriously. Measures include:

  • Encryption of sensitive data.
  • Secure storage of temporary credentials during project completion.
  • Limiting access to personal data to authorized personnel only.
  • Regular monitoring and updating of security protocols.

However, no system can be completely secure. By using our services, you acknowledge and accept this risk.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party tools and platforms necessary to complete projects.
  • Legal Authorities: If required by law or to protect our rights.

5. Data Retention

We retain your information only as long as necessary to:

  • Complete the services requested.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

Temporary credentials provided for automation projects are deleted once the project is completed and verified.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal or contractual limitations.
  • Opt-out of marketing communications.

To exercise these rights, contact us at help@flowphoenix.com.

7. Cookies and Tracking

We use cookies to enhance your experience on our website. You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. International Users

Our services are primarily governed by the laws of the United States. If you are accessing our services from outside the United States, be aware that your data may be transferred, stored, and processed in the United States or other jurisdictions.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: help@flowphoenix.com Phone: +1 321-300-2340

Thank you for trusting FlowPhoenix with your data.