Terms Of Service
Effective Date: 2/1/2025
Welcome to FlowPhoenix! By engaging our services, you agree to the following Terms of Service. Please read them carefully. If you do not agree with these terms, you should not use our services.
1. Introduction
Business Name: FlowPhoenix
Services Offered: We provide integrated workflow automation, custom WordPress websites, WordPress maintenance bundles, and will soon offer chatbots and custom-coded websites.
2. Services Description
FlowPhoenix delivers tailored automation solutions, website development, and maintenance services. Details of specific services, timelines, and costs will be outlined in the project quote provided to clients.
3. Client Obligations
To enable us to provide our services, clients may need to:
Provide login credentials for authentication and testing purposes.
Preferably, add us as separate users with appropriate permissions to access API and webhook settings.
Share accurate and complete information about their requirements and systems.
We temporarily store client credentials securely and only for the duration required to complete the project.
4. Payment Terms
Automation Services:
Setup Fee: Collected in two installments—50% upfront and 50% upon completion.
Monthly Maintenance: Charged for running and maintaining automation.
Website Development:
Setup Fee: Collected in two installments—50% upfront and 50% upon completion.
Maintenance Bundle: Charged monthly if opted for.
Failure to pay installments or subscription fees on time may result in suspension or termination of services.
5. Delivery and Timelines
Project timelines and costs will be included in the initial quote. As our services are highly customized, delivery schedules depend on the project scope. Pre-built solutions like chatbots and apps (once available) will have fixed costs and immediate delivery.
6. Limitation of Liability
FlowPhoenix is not liable for:
Data loss caused by incorrect information provided by the client.
Data duplication during maintenance or troubleshooting.
Any actions performed by the client or their representatives.
We will notify clients in advance about any maintenance activities that might result in temporary data duplication.
7. Termination and Contract Length
Contracts or subscriptions cannot be terminated before six months, unless otherwise stated in the project quote.
FlowPhoenix reserves the right to terminate services without a refund if clients breach these Terms of Service.
8. Governing Law
These Terms of Service are governed by the laws of the United States. For clients based in other regions, additional legal requirements may apply. FlowPhoenix reserves the right to amend these terms to comply with applicable local laws.
9. Dispute Resolution
In case of disputes, both parties agree to first seek resolution through mediation. If mediation fails, the matter will proceed as per the governing laws outlined above.
10. Changes to Terms
FlowPhoenix reserves the right to modify these Terms of Service at any time. Clients will be notified of significant changes, and continued use of our services implies acceptance of the updated terms.
By using our services, you agree to these Terms of Service. If you have questions or concerns about this Terms of service, please contact us at:
Email: help@flowphoenix.com Phone: +1 321-300-2340